Shipping Policy

How long does it take to receive my product?

Typically, it takes about 3-5 business days for us to be produced and sent out. Once shipped, The US Post Office will deliver continental US orders in 9-15 business days. The delivery time frame of other countries is about 10-15 business days.

Please note that during the holidays our production time may vary.

Can I change the destination country of my order?

After your order has been sent out, you may not change your shipping address. 

How much is shipping?

Standard shipping fee is $7.99 USD. We offer Free Shipping for any orders over $59 USD.

Express Shipping (3-5 days after specified production time. Cannot ship to PO BOX) 0kg–0.45kg   $25.95 USD
Express Shipping (3-5 days after specified production time. Cannot ship to PO BOX) 0.451kg–1kg   $34.95 USD
Express Shipping (3-5 days after specified production time. Cannot ship to PO BOX) 1.001kg–1.5kg   $44.95 USD
Express Shipping (3-5 days after specified production time. Cannot ship to PO BOX) 1.501kg–2kg   $54.95 USD
Express Shipping (3-5 days after specified production time. Cannot ship to PO BOX) 2.001kg–2.5kg   $64.95 USD
Express Shipping (3-5 days after specified production time. Cannot ship to PO BOX) 2.501kg–3kg   $74.95 USD
Priority Shipping (5-8 business days specified production time excluded) 0kg–0.2kg   $7.99 USD
Standard Shipping (9-15 business days specified production time excluded) — Free
Standard Shipping (9-15 business days specified production time excluded) $0.00–$58.99   $7.99 USD
Standard Shipping (9-15 business days specified production time excluded)      $59.00 and up Free
Standard Shipping + Parcel Insurance (9-15 business days specified production time excluded) —$3.00 USD

How will I know my order has shipped?

You will receive a shipping confirmation email once your order is ready to ship. Please note that orders may take up to 5 business days to process before they are shipped due to customized work involved. Once you have received this email please allow 24-48 hours for your tracking number to update with USPS. 

Please keep in mind delivery dates may change due to inclement weather conditions or holiday.

Do you ship internationally?

International shipping is available currently.

NOTE: All prices on our site are USD. Once you complete your transaction, it will charge your card in your respective currency.

Please note: 

• If your personalized product was remade, your order might be delayed. Only those items that passed the quality inspection process can be sent out, with our standards and aim to supply you a perfect gift. 
• At this time, we do not ship to APO/FPO addresses or college dorms. Shipments to Alaska, Hawaii, or Puerto Rico may exceed normal delivery time.
• Expedited shipping is not offered to P.O. Box shipping addresses.
• We do not offer overnight shipping.

If you have any questions, please feel free to contact us via email: yourservice20@gmail.com